Truro Store Opening
With our new socially distanced set up, Truro Wool is open again. We’re keeping both you and us safe while delivering our personal services. Capacity in our store is limited and you may have to queue at times.
We are also offering bookable personal shopping appointments through our online tool and is available for just £5 deposit that is refunded on purchase.
Covid 19 – Personal Shopping Process
We are offering bookable personal shopping appointments through our online tool and is available for just £5 deposit that is refunded on purchase.
The online tool allows you to find a 10minute slot to come and visit the store and have 1:1 shopping experience.
The £5 deposit will be deducted from purchases of over £5 at the store.
Times are available between 09:00 – 11:00 Monday to Saturday.
Secure Online Shopping
We use a secure online shopping software to provide our online experience. Our website is secured by SSL certificate to ensure all data transferred is encrypted.
We take credit card security seriously, we use a leading payment provider Stripe to process card payments. Credit cards are processed directly with Stripe, and are never processed or stored on our servers to ensure maximum security.
If you are ever in any doubt, please get in touch with us directly via our details on our contact page.
Delivery Information
Our shipping is free for UK mainland for orders over £30. Our deliveries are shipped next day, and couriered using Royal Mail ensuring timely deliveries of your purchases.